Technology Heldesk Services

Philadelphia, Pennsylvania

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Contact us e-mail to request service 215.634.2997

  • Helpdesk & Remote Support
  • Fixed Rate Service Plans
  • Project Based Consulting
  • On-site technical staffing
  • Project Management

Our business is focused on delivering service that builds value for your organization through a close and trusted business relationship.

Richmond Tech & Telecom has been a trusted technical support advisor to organizations in Philadelphia, Bucks County, Montgomery County, Lehigh County and New Jersey since 2002.

Helpdesk - Technology Support Services

Philadelphia Bucks County Wilmington computer tech support service

Richmond Tech & Telecom provides 24/7 helpdesk services for a low monthly fee which includes a combination of telephone, remote "dial in" and on-site tech support by our technicians.
Our remote Help Desk provides an efficient way to provide immediate support to our customers. It's convenient and fast. We've found that the vast majority of our customer's technical problems can be resolved over the phone, by online chat, or remote-control session.
Our helpdesk services have no geographic boundaries. For customers outside the Delaware Valley, onsite support services are available via Richmond Tech & Telecom's satellite offices which provide the "hands on" on-site support for problems that can't be resolved remotely or over the phone.

Contact us for more information, or to schedule a consultation.

IT & Technical Staffing

Outside of our managed services, Richmond Tech & Telecom provides superior expert onsite technical support on a temporary or long term basis. Our technical staffing is geared towards small firms who require staff augmentation for temporary assignments, an increase in workflow or on a project basis.

Richmond Tech & Telecom can provide onsite IT staffing on short notice, for any period of time. We will provide you with a detailed support plan following a short interview detailing the proposed engagement. Please contact us to setup an appointment to discuss your needs for short or long term IT staffing and onsite technical support.

Our onsite IT staffing support services are available in Philadelphia, Bucks County, Montgomery County, Delaware County, Camden County and Lehigh County.