Philadelphia Bucks County Doylestown VoIP provider telephone system

Start Here

Contact us to learn how an IP based PBX phone system will benefit your organization
Call: Philadelphia (215)634-2997
Bucks County: (215)359-4160
Lancaster, PA: (717) 316-TECH
Washington, DC: (202)900-TECH
By email:
Or use our Quote request form

Easy Install

Our engineers perform all programming and setup.

  • We setup the equipment
  • Use your existing network
  • Onsite training with a Richmond Tech & Telecom tech
  • Seamless transition
  • Rapid deployment in as little as 5 days for emergency situations


Downloads and resources

Demonstration Videos

See our system in action:
Debut of our VOIP service line - March 2015
Call parking demonstration
Using a softphone

VoIP PBX Business Telephone Systems

Richmond Tech & Telecom's Penntelco IP based PBX business telephone system is a comprehensive voice-over-IP (VOIP) system that is highly customizable for commercial use. Our business telephone system is scalable for organizations between 1 and 200 users, regardless of geographic location.

The Penntelco system is managed internally by our own telecom engineers. We strive to provide rapid response for deployment and support. Friendly, reliable and prompt customer service is always our #1 goal.

PBX System Capabilities Overview

Choose from basic and advanced featuers:

  • Voicemail to email
  • Voicemail transcripts
  • Music-on-hold
  • Web fax and fax to email
  • Conference calling (similar to Join-me)
  • Call forwarding, call waiting
  • Call recording
  • Call record reports
  • Virtual receptionist
  • Automatic Call Distribution
  • Custom call flows
  • Find Me-Follow Me (ring to multiple phones)
  • Day/night mode settings
  • SMS text messaging
  • Multiple extensions
  • Appointment reminders
  • Keep your existing phone numbers
  • Use your phone anywhere there is an internet connection
  • Free Softphone (make calls using your landline from any cell phone, PC or Mac)
Philadelphia Business VOIP PBX telephone system
This service complies with Kari's law and section 506 of RAY BAUM'S Act for all 911 calls

Pricing & Service plans

We offer three pricing structures based on organization size and features.

  • Starter - Up to 5 phones, basic voicemail, fax support, music on hold
  • Professional - Up to 20 phones, voicemail to email with transcript, ring groups, virtual attendant
  • Enterprise - Up to 100 phones, dial by name directory, simultaneous ring, call queues, time conditions, paging system, web fax, SMS messaging, appointment reminders

-- Pricing Information --
Please visit for pricing

Compare us to Comcast and Verizon

Richmond Tech & Telecom's PennTelco VOIP service is superior to Comcast and Verizon's Business Voice services.
Our pricing structure is straightforward and less expensive. We do not lock customers into contracts. We take care of all system programming and system updates, providing our customers with a 100% managed, turn-key solution.

Our phones do not require special virtual networks or configuration to work. In most cases, our phones will work from any internet connection. In addtion, we can recommend phones that will operate on a WiFi connection in cases where network cabling does not exist.

Compare our Service

Philadelphia Business VOIP PBX telephone system

Need support? Call us day or night, 7 days a week to request system changes.

Compare our Equipment

Philadelphia Business VOIP PBX telephone system

Our equipment provides users with easy to navigate screens and controls offering a more pleasant user experience.

Customized call flow options

With our business phone system, we can design custom call behaviors for certain days, times or other conditions, all of which have the option of manual override.

  • Daytime & evening calling behaviors
  • Simultaneously ring cell phones
  • Shared voicemail boxes
  • We do all the programming