Philadelphia Bucks County Doylestown VoIP provider telephone system

Start Here

Contact us to learn how a VoIP system will benefit your organization
Call: Philadelphia(215)634-2997
Bucks County: (215)359-4160
or support@richmondcomputer.com
Request a quote

End-to-End Service

We provide everything needed to switch to and operate an IP based telephone system. We will recommend equipment, check your network's compatibility, install the phones and program call functions.
In addition, we provide FREE TECH SUPPORT for any issues you encounter with your phone service. We are so confident you'll love the service and features because we use the same exact system!

Demonstration Videos


See our system in action:
Debut of our VOIP service line - March 2015
Call parking demonstration
Using a softphone


Voice Over Internet Protocol (VoIP) Business Telephone Systems

Richmond Computer provides a complete end-to-end service for installation and operation of IP telephone systems for small business environments. Our telephone services include the installation, maintenance, operation and support of internet based phone systems. We serve businesses located in Philadelphia, Bucks County, Montgomery County, Lehigh County and Lancaster County Pennsylvania.

With a VoIP phone system hosted by our subsidiary, the Pennsylvania Telephone Company, businesses are free to pick and choose service features and equipment best for their budgets and needs. Our VoIP system includes the same features as other brand name systems including:

  • Voicemail delivered to your email
  • Fax to email - email to fax
  • Conference calling
  • Call forwarding
  • Multi-line ring
  • Automated attendants
  • Complex call flows & phone trees
  • Music on hold
  • Multiple extensions
  • Keep your existing phone numbers
  • Use your phone anywhere there is an internet connection
  • Compatible with Softphone apps for iPhones and Androids (make phone calls using your landline from your smartphone)
Philadelphia Business VOIP PBX telephone system

Compare us to Comcast*

Richmond Computer's PennTelco VOIP service is superior to Comcast in many ways!
Our pricing structure is straightforward and less expensive than Comcast. We do not lock customers into long term contracts or force customers to pay early termination fees. Why? Because we know you will be happy with our service and will have no reason to switch to another provider. With our Enterprise Business service plan, we do not charge for add ons like call parking, BLF, intercom use or music on hold.

Another superiority of our service is we do not require you to install any proprietary network equipment to make the phones work. Extra parts are potential failures when they break. Simply plug your phone into any internet connection anywhere and talk!

Compare our Service

Philadelphia Business VOIP PBX telephone system

Need support? With Comcast, you'll have to navigate their confusing automated system and speak with an overseas telephone agent. Richmond Computer will always provide local support on the phone and will promptly dispatch an onsite tech to assist with any problem at no charge*.

Compare our Equipment

Philadelphia Business VOIP PBX telephone system

With a PennTelco account, we provide superior phones with color LED screens over Comcast's monochrome LCD displays. The PennTelco phones are easier to read, easier to navigate, and offer a more pleasant user experience.


The Advantage is Clear

The PennTelco small business PBX VOIP telephone system is superior. Better pricing. Better service. Better equipment. More features.
Why pay more for inferior service and equipment? Make the change today.


Customized call flow options

With the PennTelco system, we have the ability to provide pinpoint call flow behavior in how your phones will ring under certain circumstances. We have the ability to provide after-hours ring behaviors, and ring the phones you want to ring when someone calls your establishment at a specific time of day.

  • Daytime & evening calling behaviors (Business hours setting)
  • Ring one or multiple phones
  • "Find me, Follow me" technology for ringing your extensions
  • Shared voicemail boxes
  • All programmed by our staff -- no need for your company to program the system

Pricing & Service plans

We offer two separate pricing structures based on the size of your organization and desired features. The Small Office plans are for organizations with 1-10 phones and basic features that do not include call parking or Busy Lamp Field indicator on phones. Our Business Premium plan is for organizations that have multiple sites and require all premium PBX features including call parking and Busy Lamp Field.

There are no limits on minutes used each month. All inbound calls are free. All plans come with 15MB of storage for voicemail, music on hold, greetings, and is expandable with higher service packages. All plans also include customizable phone trees, transfers of inbound calls, and the ability to have voicemail sent to your email.

Small Office Plan

-- Itemized pricing, per month --
DESCRIPTIONPRICE

Phone numbers $10.00/each
E911 service (required) $1.50/each extension
2 users/extensions FREE with all plans - additional users start at $1/ea.
2 inbound calling channels + 1 floating channel FREE with all plans

-- Service Packages (choose one) --
Basic ServiceStandard FeatureSmall BusinessBusiness Premium
$10.00/month$24.99/month $52.75/month*******

-- Optional Add Ons --
Additional extensions $3.00/ea additional device
Add unlimited data storage (for music on hold, voicemail storage, greetings) $40.00/month
Inbound calls (per minute) FREE
Outbound calls (per minute) $0.02
Busy lamp field (for enterprise phones) Not available
Call parking $3.50/extension


Business Premium Plan

The following pricing is for organizations that require the BLF (Busy Lamp Feature: indicates when extensions are in use) or have more than 5 external phone numbers, call parking/attended call transfer, or more than 15 extensions/SIP devices.

-- Itemized pricing, per month --
DESCRIPTIONPRICE

Phone numbers $10.00/each
E911 service (required) $5.00/phone number
Additional Extensions FREE
Calling channels 10 per external number

Business Premium Pacakge Price: $124.95/month


-- INCLUDED Add Ons --
Additional extensions FREE
Inbound calls (per minute) FREE
Outbound calls (per minute) $0.01
Busy lamp field (for enterprise phones) FREE
Call parking FREE
Attended call transfer FREE