Get Service

Contact us via e-mail to request service , or call (215) 634-2997
support@richmondcomputer.com


Microsoft Windows Server Support
  • Microsoft Windows Server 2003
  • Microsoft Windows Server 2003 - Small Business
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2008 - Small Business
  • Microsoft Windows Server 2012
  • Microsoft Exchange Server 2003
  • Microsoft Exchange Server 2010
  • Microsoft SQL Server
  • Microsoft Share Point Server
Support Agreements

Support agreements provide organizations with a lower hourly rate by committing to receive a specific level of service or for a guaranteed response time. Agreements can be negotiated based on the services and levels of service required. Service agreements are also available as part of a managed services agreement.


Network Servers - Backbone of your organization

We provide server management services to small businesses nationwide. Our specialty is managing and monitoring network servers for small business. Our services cover Microsoft Windows Server© 2003, 2008 and 2012: Domain Controllers, File Servers, Exchange Servers and SQL Servers, as well as the Small Business Server suite from Microsoft©.

Center City Philadelphia Bucks County Dell HP server
Overview of Services

Richmond Computer has been deploying and maintaining Microsoft servers since 2002. We provide expert service to deploy, migrate, manage and maintain this critical equipment.

  • Deployment of new servers on new network
  • Server replacement & migration
  • Continual maintenance
  • Hardware diagnosis & replacement on Dell Poweredge Servers and HP Proliant Servers
  • Network administration: user & rights management (via Active Directory), network auditing/inventory

Visit our managed services page for more information about our automated monitoring and maintenace packages.

Remote Server 24/7 Management

Richmond Computer provides cost effective offsite server monitoring to ensure continual operation and execution of critical daily tasks. A summary of remote monitoring services includes:

  • 24x7 network monitoring - ensures your server is online
  • Backup monitoring - guarantees your data is backed up daily
  • Event log monitoring - have errors fixed before performance is impacted
  • Software maintenance & updating - Installation of Microsoft updates to guard against vulnerabilities
  • Resource monitoring - physical disk health checks, space check and memory use reporting

Richmond Computer is local to the greater Philadelphia area, with anchors in northeast Philadelphia and Bucks County. Emergency same day service available. Call (215) 634-2997.




Emergency Service

Richmond Computer does provide emergency service to companies throughout Philadelphia, Montgomery County, Bucks County, Delware County and Chester County.
To obtain service now call:
(215) 634-2997

Other service areas include: Warminster, Upper Southampton, Ivyland, Richboro, Warrington, Willow Grove, Langhorne, Oxford Valley, Cherry Hill, Riverton, Camden, Bryn Mawr, Paoli, Devon, Downingtown, West Chester, Media, and Exton.
Physical and Software Repairs
Philadelphia Dell Server support

We repair Dell Poweredge and HP Proliant servers at your location in the Greater Philadelphia area. Our technicians work with Dell and HP tech support to diagnose and repair your server in a timely manner. We perform both repair of physical hardware on all Dell and HP servers, and correct configuration problems on servers operating the Microsoft Windows Server platform, including virtualized servers running under hypervisor.
If your Dell or HP server is no longer covered by warranty, call Richmond Computer to setup an appointment to have your server serviced as soon as possible.

If you are a small business with 5 or fewer computers, this model often works best for your budget and IT needs.

Basic Server Services
Server support services Philadelphia

For small companies with low demand and few applications running on basic file servers, our expert technicians can provide basic maintenance and housekeeping of your network's backbone on an hourly or fixed rate basis. For a minimal charge, Richmond Computer will perform monthly checkups, reviewing event logs and testing backups, to ensure your server is functioning within normal parameters.