We offer a wide range of computer support options for you to choose from. We've made a small fraction of them available here online for you to purchase directly to help speed the process of getting your computer or IT system back to doing its job for you.
We offer one up (hourly) service rates or enjoy the benefits of an exclusive computer support service contract, either way you'll still receive the same great expert I.T. consulting services we provide. We look forward to working with you, we know you have a choice, so we say thank you for choosing us.
| Remote Support Service | ||
| GeekSquad | Firedog | Richmond Computer |
| N/A | $90 | $60 |
| Computer Tune Up/Virus Removal | ||
| GeekSquad | Firedog | Richmond Computer |
| $199 | $259 | $120 |
| Computer Technology Consultation | ||
| GeekSquad | Firedog | Richmond Computer |
| $99.99 | N/A | $90 |
Ordering Services
We've now made purchasing of services easier than ever for home and business users
If you've already been in contact with us, choose one of the services below that you wish to purchase, or that has
been recommended by our service department.
If you're a new customer, please call us prior to ordering. There is a 3.5% non-refundable charge for all transactions
purchased online, and that charge is included in the prices listed below.
Repair Services
Remote computer support and repair
Available 24/7. Our technicians will remotely log into your PC or laptop using remote control software that you will install
via a E-mail link. Service includes diagnostic testing and problem resolution, support for problems with installed applications,
training on software or system use. MONEY BACK GUARANTEE
On-site/In-Shop Repair
Virus removal & System Optimization
If your computer is running slow or infected with a virus, we will take the steps to resolve the problem
Services include: test system for defective hardware, virus scan, update operating system, installation of online
supoort software (FREE for 90 days). Any replacement hardware required will be billed as a additional charge (if needed).
FREE PICKUP and DELIVERY from your home or office
$120.00
Microsoft Windows 2003/2008 Proactive Server Maintenance
Monthly Service / Cancel at
ANY time
The following services are performed on your server each month to ensure it is running at peak performance, and to identify issues
that could develop into potential problems
- Check all software packages for updates
- Check for low disk space on each hard drive
- Check Backups scripts
- Defragmentation of all Hard Drive Volumes
- Review event log for errors and/or anomalies
- Check Anti-virus updates, virus and scan logs
- Check server Windows Update, apply updates and reboot server afterhours as needed
-
Requires the following
- Secured remote network access for Rc Certified technicians - Setup FREE with 3 month subscription ($85.00 value)
$140.00
Microsoft Windows 2000/XP/Vista Proactive PC/Laptop Maintenance
Monthly Service / Cancel at
ANY time
The following services are performed on your computer each month to ensure it is running at peak performance, and to identify issues
that could develop into potential problems
- Check for low disk space on each hard drive
- Check Backups logs (if applicable)
- Defragmentation of Hard Drive
- Review event log for errors and/or anomalies
- Check Anti-virus updates, virus and scan logs
- Check Windows Update, apply updates and reboot system as needed
-
Requires the following
- Secured remote network access for Rc Certified technicians - Setup FREE with 3 month subscription ($85.00 value)
$85.00
Blackberry / SmartPhone Support & Setup
New to mobile e-mail & data services?
Richmond Computer provides setup and support services to integrate your existing e-mail services with your
Blackberry or Smartphone PDA. We support the setup of mail services on hosted ISP's, Microsoft Exchange or Lotus
Notes Domino Servers